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Good Cybersecurity Housekeeping

Family Cybersecurity is part of managing a household - things need doing daily, weekly and monthly to be well maintained and run smoothly.

Photo of Jemma Banks
6 2

Written by

Sketch 1 (1,500 characters)

I am a working mum who runs a household and tends to do the more technical / practical things like the online shopping, booking stuff via the internet and rebooting the internet when the connect goes (much to the frustration of my YouTube/ Mario Makers addicted nine year old! I know that I am really very guilty of not really doing best practice Cybersecurity at home. It is not just important for my own personal data security but that of my family - setting parental controls, protecting myself and my son from online viruses by putting off anti virus software and clearing cookies etc, crap weak and over used passwords let alone making sure hat my webcam is blocked and telling my son not to use in app purchases... there is pushing and dodgy emails and so much and cyber hygiene.... my concept wildcard is to try an make an understanding of the small steps we should all be doing as part of simple household maintenance so that it feels not a burdensome task, or too new and technical that people feel excluded by terminology hence the vintage, familiar, wholesome feel with sophistication so it is not cheesy. Visual references from graphic and fine art not computer aesthetic. Wanted something strong and feminine.

Sketch 2 (1,500 characters)

In this second sketched concept - there is a development in the story of our Good 'Cybersecurity' Housekeeping heroine - she is writing a list of things to do whilst bathed in the light of a computer screen - organising thoughts still, as she prefers to do on paper. It's a long list as she is a busy women - its her son's birthday and she needs to by him a present - she thinks "must change my password away from the obvious Johnny2010" then she orders online and puts in her full credit card details when ordering online on a random website instead of paying as a guest, not only has she got to get milk , clear some cookies and buy some cookies, all of these things on her list of good housekeeping and part of her household management. I imagine the 'lay over' list text as being in script with the cybersecurity actions in more computerized writing in bright warning colours. This is still a vintage theme but could be even older in style, more Art Nouveau and with organic leitmotifs and curves against the harsh electronic beam of light. I am thinking Mucha advertising. This contrast is would be highlighted again with the font choices. I could envisage the use of stylised pattern again in the woman clothing but integrating another code or electronic motherboard theme.

What have you learned through this sketching process? (1,000 characters)

From what I have seen they don’t tend to be very easy on the eye. Hard lined and hard ‘concepted’ I have found some of children’s representations of cyber safety more interesting and refreshing and less obviously stereotyped.

Tell us more about you. (1,000 characters)

I trained as a portrait painter/ fine artist and fell into being a marketing manager. I produce all the artwork visuals and concepts for a UK high street charity retailer - this has taken me into print and web design as well as visual merchandising, branding, campaign construction and publicity stunts etc over the last 8 years and into business development too. In addition I have studied and am interested in the history of decorative arts so have a wide visual repertoire to drawn from to apply to design briefs allowing my intellect/ creativity to have fun. I can loose hours when doing artworks in a focused and happy creative space.

Why are you participating in this Challenge? (750 characters)

I want to extend the scope of topics to be creative around as my employment has kept me in a very specific field. A close family member works in the field of Cybersecurity and he suggested I give this a go. I am excited to engage people in new and unexpected ways. I like the challenge of conveying difficult messages visually. Distilling concept essences and capturing them with diligent consideration and hopefully some unique flourishes!


I do not have a personal website. Here are some examples of my design work:

What is your experience with the field of cybersecurity?

  • I have never worked in cybersecurity before but am excited to learn more and get involved.

What best describes you?

  • I’m a professional visual creator affiliated with an organization.

How did you hear about this OpenIDEO Challenge?

  • Someone in my network (word of mouth)

Location: City

Isleworth, London Borough of Hounslow

Location: State / District


Location: Country

  • United Kingdom


Join the conversation:

Photo of Dima Boulad

Welcome Jemma! Happy to see your contribution to the Cybersecurity challenge. How would you consider pushing this idea further? We've had a large number of very interesting creations, have you had a chance to browse other submissions? There's a very interesting conversation around cybersecurity going on!

Photo of Jemma Banks

Thanks for the comment. I suddenly realised we are into the last day of the challenge - a lot has been going on in my world and I only just picked up the email after pegging our the washing and folding the dry clothes... as stereotypical and cliched as its sounds daily domestic routines as the norm for a lot of people. I think developing the idea of making Cybersecurity as part of everyday life ‘domestic’ ‘norms’ has got a lot of mileage that still can be explored in a number of stylistic ways. I am thinking of my mum who is in her 70s - my line manager who is in her mid 50s - the man in the Clapham omnibus - all who have embraced the advances of technology because the have to and are the benefits but may be don’t get the extent of reach of potential issues that might effect them. Bringing it down to relatable household relatable levels might get a large tracts of people (who are most easy to prey on for nefarious people) educated in protecting themselves rather than being partially ignorant through lack of interest or exposure. Relatable imagery, well crafted and the antithesis of computer/ tech imagery. And I will comment on some others now!
Dima Boulad

Photo of Jemma Banks

Hi @AshGardiner - thank you for your comment. I think what is key in the concept is the the idea is the pastiche of vintage ‘good housekeeping’ type magazines. I agree that by its very nature it is stereotypical of a particular culture, ethnicity, gender and inferred sexuality. This is a massive struggle if any figurative imagery is used in concepts - we can’t paint the world in emoji yellow. I believe that the whole issue of re thinking the perception of Cybersecurity it to make it more accessible to more people and this includes in my view more relatable imagery which is going to have to include people as an anchor of tangibility to contrast the ethereal nature of the cyber world. My concept development would be to take these from existing visual reference sources and if this required a number of versions to make the cultural references have resonance in different regions that would have to be explored. I am very aware of the fine line thinking about what ‘home and hearth’ means with global exceptions being so diverse and how it might be represented. In the boarders terms my concept is about cybersecurity beginning at home. ‘Home’ is a unique thing to all of us and a challenging representation in itself.

Photo of Ash Gardiner

HI Jemma Banks - I like your development approach, I like your borrowing and re-imagining existing imagery and I like your artwork. These are all essential building blocks so your foundation is strong. It's the image itself that I'm unsure about. The world is such a different place from when the original image was created. There are big drives for all forms of diversity, equality, gender fluidity etc. It might be risky for one of the personas to present this image to a modern audience. I don't want you to be disheartened by one person's opinion. I would not have taken the time to comment on your submission if it lacked a future, and your skills are self evident. Good luck, Ash

Photo of Jemma Banks

Thank you Aswin. I am glad it has resonance. I am certainly not computer savvy but there are certain things everyone should know so life doesn’t get over complicated when it goes wrong... so many of my friend have had their Facebook accounts hacked and had to go though the annoyance of having to change every password because of pishing - it’s such a monumental pain and if there are easy steps to stop it then why not just do them them like putting out the rubbish... it’s not like people enjoy doing that it’s just needs to be done.

Photo of Aswin BeHera

I liked the first illustration and what it represents. Realising the domestic nature of cyber best practices and it being treated as a daily chore as essential as any other, of a household, that's something new to me. Your interpretation will be more relatable to a lot of people, especially the computing-challenged users.