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Use chatbots to combat fake news

Create country-specific chatbots within popular chat apps (i.e. WhatsApp, WeChat) to share verified updates and combat the spread of fake

Photo of Bruna Delfino
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Did you share this information with your network?

  • No

Where are you getting information around COVID-19?

  • News: Digital
  • Social Media
  • WHO (World Health Organization)

What populations or personas are not currently being addressed with today’s COVID-19 information?

Brazil the majority of the population knows the news via WhatsApp, family and friends, it is important to reach these people in a serious and informative way and talk about what is happening and guide them in the best way. Using means (applications) already common on a daily basis to address this issue and guide can be one of the solutions, with integration with Google Maps, we can even indicate nearest hospitals that serve people with symptoms of Corona Virus and how is it the stocking

What is your current profession?

Experience Designer

In what city are you located?

Sao Paolo

In what country are you located?


1 comment

Join the conversation:

Photo of Isaac Jumba

Welcome to the challenge Bruna Delfino . Great to read through your submission. Curious if from research you have already found out about other chatbots being used. At the moment, WHO also has a whatsapp chatbot for information dissemination.