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State & Nationwide SMS Alerts

The CDC should send out alerts via a state & nationwide text message subscription service - you receive updates based on your region.

Photo of Shreya Durbha
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Written by

The primary way I receive information about COVID-19 is through the alerts sent through my news app - my phone "dings" every half an hour or so with a new update from a random news outlet that packages the information into a catchy headline. Otherwise, I see most information on social media, as do many others. These updates come from all sorts of channels and sometimes contradict each other. Some are purely sensational while others are actually helpful. 

In what ways did you change your behaviors as a result of this resource?

These alerts are informative and succinct - I didn't need to read through a 3 minute article or watch my local news channel to learn about the first case in my county, which led me to take greater precautions whilst quarantining. 

Did you share this information with your network?

  • Yes

In what ways did you share this information?

I shared the information with friends and family via text message. 

Where are you getting information around COVID-19?

  • Local Government
  • National Government
  • News: Television
  • Social Media
  • WHO (World Health Organization)
  • Word of Mouth
  • SMS Alerts

What information do you feel you are missing about COVID-19?

Information specific to my region - I want to know more about where the testing centers closest to me are, if my area has seen any new cases, how the doctors and hospitals near me are handling the situation (do they need help or donations? are there shortages in PPE?), etc... 

What populations or personas are not currently being addressed with today’s COVID-19 information?

The elderly population - this group of people is considered the most at-risk population and therefore should have a secure and sound form of communication when it comes to COVID-19. Most elderly people likely rely on traditional outlets that may be outdated or deliver information slower (i.e. print media). 

What is your current profession?


In what city are you located?

Parsippany, NJ

In what country are you located?


1 comment

Join the conversation:

Photo of Ashley Tillman

Hi Shreya Durbha thanks for sharing, information about test sites is a really important question, I am tagging in a couple folks in the Challenge who are geographically near by in case others have come across helpful resources? Aimen Awan  Maddy Kramer  Shameek Bose Renée Nunley curious if any of you have ideas?