The CDC should send out alerts via a state & nationwide text message subscription service - you receive updates based on your region.
The primary way I receive information about COVID-19 is through the alerts sent through my news app - my phone "dings" every half an hour or so with a new update from a random news outlet that packages the information into a catchy headline. Otherwise, I see most information on social media, as do many others. These updates come from all sorts of channels and sometimes contradict each other. Some are purely sensational while others are actually helpful.
In what ways did you change your behaviors as a result of this resource?
These alerts are informative and succinct - I didn't need to read through a 3 minute article or watch my local news channel to learn about the first case in my county, which led me to take greater precautions whilst quarantining.
In what ways did you share this information?
I shared the information with friends and family via text message.
What information do you feel you are missing about COVID-19?
Information specific to my region - I want to know more about where the testing centers closest to me are, if my area has seen any new cases, how the doctors and hospitals near me are handling the situation (do they need help or donations? are there shortages in PPE?), etc...
What populations or personas are not currently being addressed with today’s COVID-19 information?
The elderly population - this group of people is considered the most at-risk population and therefore should have a secure and sound form of communication when it comes to COVID-19. Most elderly people likely rely on traditional outlets that may be outdated or deliver information slower (i.e. print media).