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Social Media for Social Good

Technology and social media has presented an entirely new way of communicating about global news, ensuring everyone is in the know.

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What I've found most useful has been social media and texting with friends. I think there's a big misconception right now that "young people" (i.e. college students) are ignorant, but I believe so many college students like myself are incredibly informed via social media and communicating with friends. We are definitely taking this seriously. Instagram especially has been SO powerful for people my age in obtaining information about the epidemic. Every other Instagram story I see is an influencer or celebrity posting an article or video about the epidemic, or someone I follow reposting said influencer or celebrity posts. Sophia Bush's instagram posts in particular of tweets and stories has been incredibly informative and re-shared widely. There was also a video compilation of young Italians giving advice to their "10 day ago self" that hit close to home for many people my age. This video was also re-shared by many.  

Upload or share a link to this resource/message/source of information to share it with others. - widely shared Sophia Bush post - video of Italians to their 10 day ago selves

Did this resource motivate you to change your behaviors?

  • Yes

In what ways did you change your behaviors as a result of this resource?

Originally, I was planning on coming home for a week (to my family's house) and then going back to school to my student off-campus housing. Disclaimer: I was going to just go back to school to quarantine myself in my house with my roommates,*not* to party like the news has shown some college students doing. After seeing that Instagram post from Sophia Bush, I realized the importance of waiting out the incubation period of the virus and ensuring we are all healthy before forming an "isolation cell" together at school. Now, all my roommates are committed to isolating/social distancing ourselves in our hometowns for the 15 day government period before going back to school to enjoy being isolated/social distanced together. 

Did you share this information with your network?

  • Yes

In what ways did you share this information?

I texted my close friends and family these posts. The Italian video I was sent from a friend. I also sent it to my boyfriend, who sent it to his sister, and his sister then posted it on her Instagram story. The friend who sent me the Italian video also posted it on her Instagram story. 

Where are you getting information around COVID-19?

  • News: Digital
  • Social Media
  • Word of Mouth

What information do you feel you are missing about COVID-19?

I'm not sure what I'm missing. There is SUCH an overwhelming amount of information and not enough time to read it all. I also don't want to read it all, for my mental health. I've used CNN and CDC as resources if I want quick statistics or regulations. It would be helpful if there was one, clear site that was kind of a forum, and had the highlights from all news sources (perhaps this is just Google, ha) but that would be good. 

What populations or personas are not currently being addressed with today’s COVID-19 information?

COVID-19 communication goes back and forth, saying people aren't worried enough to saying people are panicking. Communication should be calm yet serious in tone, clearly giving information and *not* sensationalizing things. There's so much information out there, it is overwhelming for any age group, and I think communication for COVID-19 needs to cut fluff to inform people faster and more clearly of how to act and what is going on. 

What is your current profession?

Undergraduate senior student

In what city are you located?

Notre Dame, IN (now in Pittsburgh, PA)

In what country are you located?

United States


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