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Sehat Kahani for COVID – 19 Prevention

Prevention and primary consultations for COVID-19 for Pakistan and beyond through telemedicine.

Photo of Iraj Shariq
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Sehat Kahani uses a virtual telemedicine and video consultation platform that allows previously home based and out of work female doctors, popularly known as “doctor Brides” in Pakistan to resume work from the comfort of their homes and provide health consultations, treatment and counselling to patients in need of affordable, accessible, quality health care in Pakistan and beyond.

These female health experts can be approached via our unique Hub and Spoke Model:

Hubs(Focused on patients which do not have access to smartphones or technology):

Our chain of affordable E-Health clinics in low income areas where frontline female intermediaries such as local nurses and health workers facilitate the online consultation and support mass health education drives within these communities.These e- clinics also give access to lab, ultrasound, medicines and tertiary care referral.

Spokes(focused or urban users who have access to smartphones or technology):

Our E- health mobile application by which patients can access female health experts 24/7 using their mobile phones.This mobile application can also disseminate health education via notifications, provided at home lab and pharmacy delivery options using Lab and pharmacy partners.

With a growing network of 1500 female doctors that comprises general physicians and specialists,Sehat Kahani has established 26 E-Health clinics in three provinces in Pakistan.Our Sehat Kahani clinics and Application have successfully provided telemedicine consultations to 130,000 plus patients.Our nurse intermediaries and community mobilisers have conducted 18 mass preventive campaigns in our communities educating over 1 million beneficiaries on important primary health care issues.

How Solution Can Be (or is) Used in Coronavirus Response

The Sehat Kahani E- clinics as well as the mobile application provides a much safer solution for patients approaching with symptoms leading to coronavirus and also provide counselling and preventive measures to those who are reliant upon Google searches instead of professional consultations.With the outbreak on its peak, the feature of a video call ensures safety of the medical professionals along with assuring the patients never have to wait for hours which decreases the probability of the spread of coronavirus.

The response line also enables qualified doctors to link patients with different service providers via the ‘Sehat Kahani’ E- clinics or App by providing prescriptions for medical supplies required by them which can be accessed in the clinics or be delivered on their doorstep using our service partners. The intention is to restrain the patients from exposing the virus to their surroundings by visiting public places such as pharmacies or health facilities unnecessarily.

Our qualified and skilled Community health workers can be engaged in conducting health education and awareness sessions in our communities where our clinics are based. This will also help patients in communities to gain more knowledge about the symptoms, signs and treatment options.The sooner, the patient is aware about their symptoms and is diagnosed, the sooner the doctors in the clinics or on the application will be able to help them.

With the ease of an E- clinic and the App, data collection and identification of patients will be quicker and the outbreak of the disease can easily be prevented. Severe cases of coronavirus will be reported to the health authorities to contain the outbreak.

Lastly, Sehat Kahani, in collaboration with 'Digital Pakistan' is now providing free primary consultations through its retail app for 3 months to contain the spread of COVID-19.

Upload or share a link to this resource/message/source of information to share it with others.

Did this resource motivate you to change your behaviors?

  • Yes

In what ways did you change your behaviors as a result of this resource?

I am an employee of 'Sehat Kahani' who was provided with guidelines and facilities for the prevention of COVID-19 spread in Pakistan. 

Did you share this information with your network?

  • Yes

In what ways did you share this information?

To inform a broader audience to avail this opportunity to consult a professional doctor with the ease of their homes. Patients with COVID-19 are stated to be highly contagious because of which a telemedicine app is the best option to control the spread. 

Severe cases are referred to the designated tertiary care facilities and the app also provides home deliver for medicines and medical supplies by connecting the patient to a nearby pharmacy. 

Where are you getting information around COVID-19?

  • Local Government
  • National Government
  • News: Television
  • News: Digital
  • Social Media
  • WHO (World Health Organization)
  • Word of Mouth
  • SMS Alerts
  • Employer

What information do you feel you are missing about COVID-19?

The progress over the vaccine being developed for Covid-19. 

What populations or personas are not currently being addressed with today’s COVID-19 information?

The rural population specifically in Pakistan along with the undeserved communities.

What is your current profession?

Grant Writer

In what city are you located?


In what country are you located?



Join the conversation:

Photo of Isaac Jumba

Hi Iraj Shariq welcome to the challenge. How has been the progress of using your service so far? What challenges currently exist?

Photo of Iraj Shariq

Hi Isaac, I hope you are well. We have registered 75 more doctors with the 'Sehat Kahani' app and with 1575+ doctors on board, we are investing day and night to ensure virtual screening of thousands of suspected Covid-19 patients in Pakistan recommending social distancing. Patients with severe symptoms are referred to tertiary case facilities and they are also connected with pharmacies nearby to get their medications delivered to their homes ensuring isolation. We have also created and incorporated an extensive database for tertiary care facilities and isolation wards distributed by province along with Covid-19 testing labs. Referrals are made to the respective facilities based on the need.