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Follow the Coca-Cola model

Deliver accurate and up to date information through the channels that already exist—the grocery store, Amazon packages, food delivery, etc.

Photo of Katrina Carrion
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This may seem counterintuitive, but an unexpectedly good source of information has been Twitter which has proven to be a great news aggregator. This may be dependent on whom a person 'follows' on the platform, but by tracking down the accounts of journalists and credible organizations, I've found current and reliable content that often links out to data and articles that I wouldn't have found if through my usual news source—New York Times. 

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Some examples of accounts to follow:

https://twitter.com/WHO

https://twitter.com/Yamiche

https://twitter.com/weijia

Where are you getting information around COVID-19?

  • Local Government
  • National Government
  • News: Print
  • WHO (World Health Organization)

What information do you feel you are missing about COVID-19?

More information on social isolating and why is should extend beyond shelter in place. People I know are still petting other people's dogs, still congregating at other people's homes, and haven't made many changes outside of eating out less and washing their hands more often.

What populations or personas are not currently being addressed with today’s COVID-19 information?

Low income families, especially those living in cramp quarters, and the homeless. This is especially the case in developing countries where many families live in shanty towns.

What is your current profession?

Program Manager (I used to work in medical/biological research)

In what city are you located?

San Francisco

In what country are you located?

United States

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