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Church Families Take Care of Each Other and Neighbors

In my case, it was as simple as downloading inspirational videos to a USB stick for a church family who don't have internet at home.

Photo of Benjamin Mahler
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Responsible for a global community of over 16 million volunteers and members, The Church of Jesus Christ of Latter-day Saints took a proactive approach to providing timely, accurate information, directing infection-mitigating precautions, and mobilizing rapid support networks. As part of the Church's ministering efforts, every member has at least two families that they can call on to support them, in addition to local leaders, and global information resources. In turn, each family is assigned to watch over usually at least two other families, in order to make sure that nobody is isolated or forgotten. This fosters a community that is spiritually uplifting, inclusive and reassuring in a time where social distancing makes staying connected, and sometimes having basic necessities, a challenge.

Upload or share a link to this resource/message/source of information to share it with others.

The Church regularly updates this article with advice and news:

The President of the Church, Prophet Russell M. Nelson, gives a global address of reassurance and support.

Did this resource motivate you to change your behaviors?

  • Yes

In what ways did you change your behaviors as a result of this resource?

Through this resource a few of my behaviors changed:

- I stay home on Sundays and focus on spending time with my family, and staying in contact with my friends and neighbors as church meetings are cancelled.

- I call local families who I still don't know so well, as well as my friends and family abroad.

- I've downloaded media to USB for families who don't have internet access.

- I've bought clothes for other locally who needed them.

- I've been more willing to accept help from others, e.g. receiving fresh produce

- I conference with church leaders by video instead of in-person.

Did you share this information with your network?

  • Yes

In what ways did you share this information?

I am old-school and call people on the phone a lot. I've also shared through instant messaging apps and email.

Where are you getting information around COVID-19?

  • Local Government
  • National Government
  • News: Digital
  • News: Radio
  • WHO (World Health Organization)
  • NGO or Non-profit Organization
  • Word of Mouth

What information do you feel you are missing about COVID-19?

I feel that live data on new cases, 

What populations or personas are not currently being addressed with today’s COVID-19 information?

COVID-19 information is not addressing people who have limited internet access. Individuals with limited internet connections are relying on word-of-mouth and radio for information. They have less options to pass the time, and less choice over information source.

What is your current profession?

Applied Neuroscientist

In what city are you located?


In what country are you located?


1 comment

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Photo of Benjamin Mahler

Whoops, one of my responses got truncated. What information do you feel you are missing out on? Basically, I feel like there is a lot of information being reported through media, but very little structured data that is updated frequently. It really is a race to research and report. Perhaps in the future we will have more structured data that is actionable. A lot of this will be up to data scientists who will mine the deluge of information for months to come. Next time we might be able to make more predictive measures to help us proactively direct key supplies to where they will be needed.