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Adapting & Scaling Existing Resources for Emotional Support

There are existing resources already in place specific to Covid19; It's time to amplify these resources

Photo of Martha Turner
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Hello - I am hoping that others will be able to scale up and also amplify the following 2 resources:

1) phone-based support hotline so that counselors can provide emotional support for frontline healthcare workers (HCW's) and for those who are feeling isolated, disoriented by social distancing.  Volunteers who are not licensed therapists can be trained to provide basic counseling/listening ear and can refer callers to professional resources if the caller is in crisis.   More information can be found on re: the existing hotline set up to support the target groups in China  2) Replicate the Mutual Aid Network that is now in effect in the City of Berkeley.  More information can be found here:    

Did this resource motivate you to change your behaviors?

  • Yes

In what ways did you change your behaviors as a result of this resource?

By spreading the word about these two resources as much as I reasonably can.  I will not be submitting a formal OpenIDEO proposal.  I am hoping that OpenIDEO may be able to match or augment another's proposals with these existing resources.

Did you share this information with your network?

  • Yes

In what ways did you share this information?

Various avenues

Where are you getting information around COVID-19?

  • Local Government
  • National Government
  • News: Digital
  • News: Radio
  • Social Media
  • WHO (World Health Organization)

In what city are you located?

Sacramento, CA

In what country are you located?


1 comment

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Photo of Isaac Jumba

Thank you Martha Turner for sharing the resources as part of your inspiration.