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VeriWork

We take the headache out of managing remote employees

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Veriwork is a mobile workforce management that helps financial institutions to manage their operations efficiently while adhering to compliance and/or corporate governance guidelines. Suitable for financial institutions, the solution can help bank officers meet financial compliance easily by ensuring every financial transaction with the customer is captured, track and archived in a centralized data storage on the cloud for audit purposes.

What is the need are you focusing on?

Focusing on using mobile workforce management to help businesses to manage employees efficiently remotely post covid on a day to day basis.

Which type of submission are you sharing?

  • Sharing an actual pivot your organization has already made

Describe the business pivot or adaptation in 3-4 sentences.

We are focusing on using our mobile workforce management to be able help businesses increase operational efficiency of their employees where the future of a "stay at home" employee will be the new normal. With social distancing guidelines, employees need to be monitored for their work done as well as where they have been, and who they have been in contact with. This not only helps with infection tracing but also helps businesses to reassure their customers that their employees are healthy when they need to be in contact with their customers especially for field service, delivery personnel, or healthcare professionals. Our mobile application will monitor employee health as well as their location and people they came into contact with while measuring performance and tasks completion on a single platform.

Do you plan to implement this solution?

  • Yes

Describe the impact that this solution will create in the world.

Using our Veriwork solution, we are able to help business owners and managers from various industries to keep track of their employees while they work from home. Task assignments and performance reports are all managed from the mobile device including tracking of delivery personnel, field service management and other remote or mobile employees. Every touchpoint with the customer is captured to ensure integrity and compliance methods are adhered as especially for the financial sector including capturing customer feedback. We are targeting corporate organizations, banking as well as small to medium size businesses where there are employees that will work remotely or work from home. The impact is immediate once any business adopt our solution as we are able to monitor call center agents and performance reports directly from the phone. The positive change will be a secure, fast and easy way for business continuity without upfront investment on infrastructure.

What is the name of your business or organization?

Veriva

What does your business/company do? Whose needs does your business/company address? Who do you serve?

We develop compliance management tools for the financial and call center markets comprising audio and video compliance for call centres and financial transaction compliance for financial traders and bank officers.

What is your profession?

CEO for Veriva Systems

Where are you located (country)?

Malaysia

Where are you located (region)?

  • South-eastern Asia

What industry is your business/company in?

  • Technology

How many people does your business/company employ?

  • 11-49

How old is your business/company?

  • 10 or more years old

Which classification describes your organization/business?

  • Business

What kind of stakeholders and partnerships are needed to pursue this solution?

  • Funding- Grants
  • Funding- Investment
  • Stakeholders/Partnerships- Private Sector
  • Stakeholders/Partnerships- Government

Do you need help building partnerships and finding partners?

  • Yes

If Yes to the above, please share 1-2 sentences describing the specific help you desire.

We are seeking for strategic equity investment from global players who are in similar markets that would find our product complementary to their existing portfolio and together we can scale across various vertical markets.

What do you think are the main barriers to implementing this solution?

Lack of brand awareness and marketing efforts outside of our current country.

If you are currently working on a pivot, what have you learned so far?

We have adapted our pivot to include video conference recording and archiving to be part of our functionality.

Are you aware of any open source efforts, hackathons or other collaborative efforts related to your solution? Are you participating in these efforts?

We are not participating in any of the above

Website URL

www.verivasystems.com

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