Restaurants are one of the most affected businesses by the COVID-19 crisis and lockdown. This has effectively caused these businesses to get distant from their customers due to social distancing. As time passes, this ridge gets deeper and causes unforeseeable and uncertain harm to restaurants, big or small.
The once-loyal Customers, now in lockdown, curb their hunger needs through online food delivery. And socializing at a restaurant seems like a distance memory.
Most restaurants are actively working on preparing their restaurants according to the regulations. But the time between now and the time they reopen, they could potentially lose a large % of their customers.
This is the gap where I see an immense opportunity. Connect these restaurants back to their customers in a new role and also potentials create a new customer base for when they reopen.
Introducing TOLA which is Tokens of Love and Appreciation.
Restaurants now can open up a line of communication with their customers. Use TOLA as a way to use newer services the restaurants are providing, offer customers to buy a future dinner at their restaurant or even get people to help out on a social cause.