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Remote symptom monitoring to protect essential health workers

Emocha Health, a remote patient monitoring company, now allows essential workers to track vital signs and symptoms before going to work.

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A key bottleneck in the healthcare system is a limited supply of frontline healthcare workers who undergo years of training and are difficult to replace. Ensuring a healthy workforce is critical to enabling healthcare systems to operate at full capacity. 

Frontline healthcare workers are at high-risk of contracting COVID-19. Infected individuals may go days or weeks without feeling symptoms, spreading the disease to coworkers and patients. To prevent this from happening, health systems need early detection mechanisms, through temperature, oxygen saturation and symptom checks to identify infected individuals before they come to work. 

A robust early detection system allows essential workers to feel safe coming to work and prevents the rapid spread of disease, which could cripple the healthcare workforce. 

Emocha, a remote patient monitoring company that historically allowed healthcare providers to track their patient's symptoms and medication adherence from afar, has flipped the script and now allows Occupational Health Services to monitor healthcare workers for symptoms so only symptom-free (regular temperature and oxygen saturation) individuals come to work. 

What is the need are you focusing on?

- Need early identification of COVID-19 in essential workers so they don't come to work and spread the infection among other essential workers

- Need confidence that employees can safely come to work and that fellow coworkers are not sick

Which type of submission are you sharing?

  • Sharing a pivot idea your organization is considering or could consider

Describe the business pivot or adaptation in 3-4 sentences.

Emocha health pivoted its marketing efforts and use cases from being a patient-monitoring service to an essential worker monitoring service. Tracking temperature, oxygen saturation and other symptoms of essential workers over time allows Occupationa Health Services to monitor the overall health of the healthcare workforce and identify infected individuals before they develop severe symptoms. Through short, virtual check-ins, Emocha tracks and manages symptoms of healthcare professionals who are at-risk of exposure to COVID-19. Monitored employees check in daily with the HIPAA-secure app to identify and triage symptoms when needed.

Do you plan to implement this solution?

  • No

Describe the impact that this solution will create in the world.

Once this solution is extended beyond essential health workers, it could pave the way for how all large businesses safely reopen after the pandemic. A big concern for large employers is that the workplace itself will pose a safety hazard to employees. This type of at-home symptom monitoring could bolster confidence in the workforce and employers, leading to a speedier economic recovery. The technology already exists - as soon as local stay-at-home orders are lifted, employers could begin rolling out the service ASAP.

What is the name of your business or organization?

Post inspired by emocha Health

What does your business/company do? Whose needs does your business/company address? Who do you serve?

Before the COVID-19 pandemic hit, Emocha provided remote patient monitoring to increase medication adherence. Now, it provides remote monitoring to anyone who may be at risk for contracting COVID-19.

What is your profession?


Where are you located (country)?


Where are you located (region)?

  • North America

What industry is your business/company in?

  • Academia/Research

What kind of stakeholders and partnerships are needed to pursue this solution?

  • Stakeholders/Partnerships- Private Sector
  • Stakeholders/Partnerships- Government

Do you need help building partnerships and finding partners?

  • No

What do you think are the main barriers to implementing this solution?

Emocha's remote monitoring platform depends on users to accurately take their own temperature and vital signs from home, then report back electronically to an Occupational Health Services department. As such, this solution would be difficult to implement in areas where thermometers, O2 monitors and internet are not easily accessible.

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