My Virtual Veterinarian is a marketplace that connects pet parents with veterinarians for video and chat appointments. The platform has been particularly helpful during COVID-19 because it allows pet parents to access veterinary care for their pets in a safe manner. One pet parent from Rockwall, Texas emailed us and said "I am immunocompromised and...didn’t want to risk going out. Bailey was licking her paw a lot which is not normal... I searched the internet to try and figure out what it was and that was a bad idea... [Through My Virtual Veterinarian] I was able to send a photo of Bailey’s paw to the vet and he assured me that it was nothing serious... This was a HUGE relief. Bailey was ok and we didn’t have to leave. Thank you so much!”
The platform also allows veterinarians who are at a higher risk to continue to practice. One veterinarian, Dr. Weiss from 2nd Street Animal Hospital, wrote "Many pet owners throughout the country are impacted by COVID-19 to differing degrees, and with many states enforcing stay at home orders many are reluctant to leave their homes. Many also have underlying health issues as well. This is where my desire to offer virtual veterinary medicine came to be. Through My Virtual Veterinarian I have not only helped my clients but also clients throughout the country."