OpenIDEO is an open innovation platform. Join our global community to solve big challenges for social good. Sign Up / Login or Learn more

Mobiva Citizen

Holistic Disaster and Epidemic Risk Reduction and Emergency Management Platform

Photo of Wendy Leong
1 2

Written by

Mobiva Citizen is a cloud based command and control platform with incident management using mobile Internet. It is an end to end solution from receiving incident alerts via Android smartphone to dispatching help with analytics for reporting without the high upfront cost of infrastructure investment of similar systems. Mobiva Citizen is an affordable cloud based emergency preparedness and disaster risk reduction solution for communities to build safer communities easily and quickly. Using a web browser and smartphones, any Local Government Unit can easily deploy a command and control command centre of any size with the Mobiva Citizen.

What is the need are you focusing on?

We are addressing the need to have a holistic approach to address the current Covid-19 pandemic by tracking people's health statuses and seamlessly integrating health records across multiple agencies (from healthcare, first responders, hospitals, call center support up to morgue management) to track what happen to patients from point of infection to the point of recovery or death using a cloud based incident tracking platform to curb and contain infection and create community based awareness on the health conditions of people around them.

Which type of submission are you sharing?

  • Sharing an actual pivot your organization has already made

Describe the business pivot or adaptation in 3-4 sentences.

We included a new module on our existing Mobiva Citizen platform to address the pandemic. By using similar workflows for command and control, we have created a seamless workflow to track health stages of a patient and be able to trace points of possible contact to curb the spread of the virus.

Do you plan to implement this solution?

  • Yes

Describe the impact that this solution will create in the world.

Our solution helps to reduce the impact not only for addressing the current pandemic, but also on communities that live in fear of imminent natural disasters like Philippines, Indonesia and Latin America comprising more than 300 million people. We are in the Philippines, Indonesia and Latin America. Using Mobiva Citizen, grassroots communities within these nations would benefit the most as our solution is able to meet large masses in the population using only the ubiquitous smartphone and because our platform is affordable minus the heavy infrastructure investment, any local goverment or NGO working on disaster risk reduction will benefit from this. We see an immediate impact on our solution when a disaster strikes. In the Philippines and Indonesia, natural disasters occurs multiple times in a year, and in such communities, the timeline for impact is less than a year. Awareness and fast, accurate information dissemination save lives. This is what Mobiva Citizen can do.

What is the name of your business or organization?

Mobiva Sdn Bhd

What does your business/company do? Whose needs does your business/company address? Who do you serve?

Our company focuses on using affordable technology today to help small to medium sized business to gain an competitive edge over corporate giants. Our enterprise mobility platform Jobtracker empowers small to medium size businesses and grass roots communities to become more efficient in their operations and gain the competitive edge to compete in the local markets against larger players. Our other solutions like Mobiva Citizen helps build safer communities in disaster prone areas around the world.

What is your profession?

CEO of Mobiva

Where are you located (country)?


Where are you located (region)?

  • South-eastern Asia

What industry is your business/company in?

  • Customer Experience/Service
  • Technology
  • Software Development of Enterprise Mobility and Data Analytics

How many people does your business/company employ?

  • 0-10

How old is your business/company?

  • Less than 1 year old

Which classification describes your organization/business?

  • Business

What kind of stakeholders and partnerships are needed to pursue this solution?

  • Funding- Grants
  • Funding- Investment
  • Stakeholders/Partnerships- Private Sector
  • Stakeholders/Partnerships- Government

Do you need help building partnerships and finding partners?

  • Yes

If Yes to the above, please share 1-2 sentences describing the specific help you desire.

We need help in creating brand awareness of our solution to our target market segments and would be interested to partner with global players within the healthcare, workforce management and or emergency management markets to scale and deploy our platform to our desired target markets.

What do you think are the main barriers to implementing this solution?

The main barrier in implementing this solution would be poor brand awareness due to lack of marketing campaigns, press releases and the choice of the brand/company name as we are not a global player well know in the market . The other main barrier would be data privacy laws within the each country and/or community, however this can be overcome by adhering to the data privacy act and data residency regulations of each country.

If you are currently working on a pivot, what have you learned so far?

Our platform is constantly evolving to anticipate future needs of society and since we embarked on this pivot, workflow localisation and focuses have changed as different culture requires different methods to help curb infection and different cultures use different methods for containment. We have adapted to meet local needs for three different communities across two continents.

Are you aware of any open source efforts, hackathons or other collaborative efforts related to your solution? Are you participating in these efforts?

We are not participating in any open source efforts as our solution is developed and have gone to market.

Website URL

1 comment

Join the conversation:

Photo of Lotte Vandewalle

Hi Wendy,
This looks like a very promising project! With what kind of partners are you working together to detect and correctly publish the incidents?
Which partners would be interesting for you to work together with for your COVID-19 solution? Good luck with your project!