We aim to move the queue to the cloud (internet) while still get to know the people in the queue and use GPS to calculate estimated arrival time and determine whether that person will make it in the queue or considered out from the queue. Thus Waiting line can be constructed whilst maintaining social distancing and even still enabling virtual social interactivity within the queue.
This solution can be used for any kind of service that usually creates a queue. During this social distancing period which will somehow become a new normal, queues may increase the risk of physical making contact with more people.
For this project we will focus first on medical services in the hopes that:
1. patients, especially elderly and expecting moms, do not have to go to the health facility (hospitals or GP) just to take queue number and wait for hours until his/her number is called.
2. patients, who has already arrived at a health facility and found that the queue is long, can leave the premise while still monitor the queue remotely and plan to comeback on time for the call.
This solution can also benefit the health facility (the server) by:
1. exposing the number of people planning to visit so that health facility can prepare to accept or even notify the patient that currently the health facility might not be able to serve/accept the patient even though he/she visits. Thus the patient may find another health facility.
2. relieve the load of health facility call center from queries about registration, appointment, information, and queue.