OpenIDEO is an open innovation platform. Join our global community to solve big challenges for social good. Sign Up / Login or Learn more

Ira

AI Assistant for remote monitoring and mental health.

Photo of Anasurya Praveen
3 2

Written by

Mental health is a complex issue and articulating how one feels can be extremely difficult even to a trained professional who can see the facial expressions, nuanced inflections in tone and even body language. Compared to that, using a chatbot may seem superficial. Conversely, there is an important issue that can arise in these relationships that digital mental health care is uniquely poised to address: stigma. People sometimes feel too ashamed to open up honestly about their struggles to another person, even when that person is an accepting, nonjudgmental therapist. In particular, out of fear that therapists will view them negatively, clients may engage in what social scientists call impression management: selectively choosing to only share information that portrays them in a positive light. By withholding information, consciously or not, clients prevent therapists from fully understanding their problems and, in turn, from providing appropriate solutions. Unfortunately, this behavior is especially likely during the first consultation, which sets the direction for all future sessions. With AI-powered virtual humans that exactly look like humans it will become possible to have the best of both worlds by simulating human connection through technology and designing interfaces that mimic body language, demonstrate engaged listening, express empathy, reciprocate with sharing personal stories, employ emotional intelligence, and make people feel cared for. These advances may bridge the divide between human and virtual therapists and empower certain people to get the help they need but wouldn’t otherwise get for fear of stigma. Technology enables people to bypass this barrier. Consider fascinating study in which over 200 participants talked with a virtual human—that is, an artificially intelligent avatar who asked questions like a therapist would during an initial clinical interview and developed rapport through compassion (such as saying, “I'm sorry to hear that,”) and nonverbal behaviors (such as nodding)

What is the need are you focusing on?

 Shortage of mental health therapists. Post-COVID mental health of people is taking a toll and the requirement of mental health therapies increased by 800%. 


 

Which type of submission are you sharing?

  • Sharing an actual pivot your organization has already made

Describe the business pivot or adaptation in 3-4 sentences.

At Digibeings we develop virtual human-AI interfaces for different sectors, Initially, we were focusing on finance actors and customer support applications. Post COVID we pivoted to health monitoring areas and mental health interventions using AI. The AI-powered solution can make remote monitoring and meant health intervention more accessible and affordable,

Do you plan to implement this solution?

  • Yes

Describe the impact that this solution will create in the world.

1. Makes Mental health interventions more accessible and affordable. 2. Makes Telehealth applications more efficient. 3. Over 3.5 Billion smartphone users can benefit from this solution. 4. In one year of implementation, we can impact.

What is the name of your business or organization?

Digibeings

What does your business/company do? Whose needs does your business/company address? Who do you serve?

At Digibeings, we develop virtual human-AI which interacts with customers/users face-face over voice and understand s emotions. We are developing virtual humans in different sectors.

What is your profession?

I am a software engineer and sound engineer. Ex- Founder of Metafact in Ireland which is currently working with Facebook.

Where are you located (country)?

India

Where are you located (region)?

  • Southern Asia

What industry is your business/company in?

  • Customer Experience/Service
  • Healthcare/Medical
  • Technology

How many people does your business/company employ?

  • 0-10

How old is your business/company?

  • 1-2 years old

Which classification describes your organization/business?

  • Business

What kind of stakeholders and partnerships are needed to pursue this solution?

  • Funding- Grants
  • Funding- Investment
  • Stakeholders/Partnerships- Government

Do you need help building partnerships and finding partners?

  • Yes

If Yes to the above, please share 1-2 sentences describing the specific help you desire.

1. Finding more grants. 2. Finding an investment.

If you are currently working on a pivot, what have you learned so far?

We learned it Post COVID world doing business would be difficult unless one is aligning his/her products/services according to the changing world. In the near future, only businesses producing essential products or services will only make revenue.

Are you aware of any open source efforts, hackathons or other collaborative efforts related to your solution? Are you participating in these efforts?

Yes, We are participating every week.

Website URL

www.digibeings.info

Attachments (1)

3 comments

Join the conversation:

Comment
Spam
Photo of Isaac Jumba
Team

Welcome to the challenge Anasurya Praveen and team. Great learning about how Ira is looking to making mental health interventions more affordable and accessible. Could you share more on the progress you have made? Could this be a long-term pivot for the organization?

Might be interesting to check out this other idea tackling mental health Aamica: Creating Compassionate Connections  by Risa Stein . I wonder if there areas of collaboration

Spam
Photo of Anasurya Praveen
Team

Hi Isaac, Any idea when we will get to know about the results?

View all comments