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To provide a platform for sharing resources and support for the caregiver community.

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Who is your idea designed for and how does it better support family caregivers as they care for a loved one with dementia?

My idea designed for caregiver. Someone like me who needs to work and taking care my mother. I am a caregiver too. My idea is to give the caregiver a platform of mental and comfort support and advise, so that we can have enough knowledge or tips from others to handle some unforeseen incidents.

 I am a caregiver to my love recipient – my mother (80 years old) . She suffers from dementia 10 years ago.

I have a domestic helper to assist me. I am a working professional  to earn incomes for my mother’s care.

However, I have few pain points in taking my mother for the past years.

Pain points :

1) Feel lonely and lost – do not have enough information and knowledge in coping mother’s condition. There is no sharing. It will be good that I know there is a community that shares the same challenges, and they can also share their experience. With these tips, I can also learn from them.

2) Medical advice – I am clueless at some of my mother medical conditions. At times, she will have some sickness, but I do not knowhow to handle. It is not easy to bring my mother to clinic as she is on wheel chair now.  Sometimes, I wish I can get some advices or tips to handling my mother physical sickness.

3) Help – Though I have helper and my sister to support, at times I need some short-term help.  While I am working and cannot get family help, it will good that there is some external help for minor task.

4) It is our culture that people do not ask help from stranger. It is about "face" image. We don't feel comfortable to ask help from the strangers. It will be good that if I can also show and give help after getting a favor from someone. A reciprocal of gesture in exchange of help. 

With the above pain points, I decided to prototype a website ( for people to ask for help and to reward people to render help. People received help will get token, and in return can use the token to ask for any future help. 

I am not monetarize “kindness”. In fact, I have this dream that people will help each other and return kindness  to each other or even return kindness to the next requester. That’s why I name the project – dkindness joint  (d—dementia).  

My believe; TheKindnessJoint is a place together and JOIN people who want to gift small favors to others and create a BETTER world. Everyone can give a small act of kindness to anyone regardless of age, gender, status and ability. 

What early, lightweight experiment might you try out in your own community to find out if the idea will meet your expectations?

I have co-create with some other group users to see the usefulness of the website and the concept. I also have test-run the website with a few care-giver. Feedback --1) the safety issue. Some commented that they worry about the motive / the identity of the requester. 2) The token awards can be transactional better -with rewards that has more meanings or useful to the requester. It can exchange stuff for the needy group.

What skills, input, or guidance from the OpenIDEO community would be most helpful in building out or refining your idea?

It will be very helpful if OpenIDEO can give suggestions on the UX/UI experience of the website. Perhaps also can give some ideas on the improvement of the business model especially on the coin/reward trading system.

How long has your idea existed?

  • Over 1 year

This idea emerged from

  • An Individual

Tell us about your work experience:

I am a lecturer specialise in marketing. I am also a design thinker lover. I involved in some student projects in healthcare and marketing areas using design thinking mindset. I belive that the best solution is the one that can solve the problem within constraints.

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