OpenIDEO is an open innovation platform. Join our global community to solve big challenges for social good. Sign Up / Login or Learn more

Awareness Supports Public Pressure

If folks know about laws and rulings, they can provide support through public pressure – even in far flung locations.

Photo of Meena Kadri
9 10

Written by

Upon reflecting on the Exploring Powerlessness mission I recalled an uncomfortable situation I found myself in a few years back in remote regions of Kutch in western India. A foreign friend & I had caught a combined taxi – a sort of modern SUV that folks pile into and pay a pretty decent fare to get between a couple of larger towns. Our daylight trip there went smoothly but out return trip was at night & our driver was really careless. He drove at crazy speeds, all over the road and seemed to have no consideration for how his 10 passengers were coping. The pregnant woman next to me was grasping my arm so tightly it hurt and I could easily pick up on the tension in the back seat. (Please note that I'm fairly widely travelled and have experienced some pretty hazardous driving in my life – but this example constituted extreme carelessness and risk.)

In my stilted Hindi I asked the driver to take more care on behalf of his passengers. He laughed. I could tell I had the support of other passengers – yet it was not usual social conduct for them to confront the driver. I tried asking a few other times and eventually told him I wouldn't pay my fare if he didn't slow down and drive more carefully (no small cost in these kinds of taxis) . More laughter and if anything his driving got worse. We all felt powerless – even though we were paying customers – it was a horrendous journey for everyone.

When we got to our destination the driver came to collect our fares. Everyone handed their's over but I was furious and refused. He told me he would call the police and by now people at the busy taxi stand has started to gather round. I felt even more powerless as it was dark and a place a I didn't know. Then I remembered one thing which might help... "Sure," I said. "Please call the police and we can also talk to them about the cellphone calls you made while driving. We all saw and heard those and they'll be recorded on your phone." Suddenly his confidence waivered and the crowd cheered. The no mobile phone calls while driving was a fairly new law in India and was well known. This public awareness bolstered my confidence and transferred power to my argument. I didn't pay my fare and hopefully the driver learnt a lesson... he was certainly publicly shamed and realised that he couldn't just do what ever he wanted. The support I got from fellow passengers also indicated that they were keen to be able to make the same point but were unsure how voice their concerns.

Drawing from this personal insight and re-focusing on the challenge at hand: How might we raise awareness about issues surrounding unlawful detention – amongst the general public, detainees plus their friends and families – to empower their collective action? Awareness campaigns and tools may look different for various audiences in different contexts and locations. Let's think broadly about what kind of information requires clarification and amplification. And how might we empower folks to support each other once they are informed? Hopefully this humble recollection of overcoming powerlessness through group support might inspire a number of ideas in the upcoming Concepting phase.

Image source 


Join the conversation:

Photo of Anne-Laure Fayard

I really like this story not only because it is easy to feel the sense of powerlessness but also because it recalls me 2 other inspirations where Ashwin ( and Avi ( were able to say no, and get out of the situation.
I think what your story is pointing at is how sometimes it is difficult to say no, but that if people felt "supported" - through awareness and knowledge of the laws - they will easily start resisting.
The power of the others which can sometimes lead to silence, can also lead to resistance: you need only one to change the balance...
thanks for inspiring.

Photo of Ashwin Goutham Gopi

Exactly, I think that this is the next the of saying "no". I believe that people who misuse power don't have a sense of consequences and when they are made aware of the existence of possible repercussions, they eventually back off. For a redacted example, even a bully may stand down if you make him believe that you will "tell" on him with sufficient proof as witnesses or resources such as proximity to those in power. But not so much if your claims are vague. But I don't think that it will be applicable to everyone who are illegally detained and if done improperly, might worsen the condition.

Photo of Vincent Cheng

Great story...Go Meena =). Finding ways to empower people to effectively say no can do wonders!

At the same time, I think a key point hinted at by Ashwin is, it's not just about saying "no", but picking the right moment to say "no". In relatively low risk situations, the answer is clear.

However, in high risk situations, you have to weigh the potential harm against the potential good. Otherwise, in certain situations, you could literally sacrifice yourself & others for naught, when it might have been wiser to live & fight another day on a bigger battlefield.

Photo of Anne-Laure Fayard

Hi Vincent, you're right: it's not only about saying no, but finding the opportunity to say no (or sometimes just having the opportunity). Meena in her story suggests a way of creating for ourselves a space to say no.

Yet, I agree, even this might not be possible.Yesterday, I was talking with someone about how it is easy to wonder why people are not resisting or acting, but how in some cases, it is very difficult because of political contexts and the risks associated to the action.

thanks for raising this point, al

View all comments