OpenIDEO is an open innovation platform. Join our global community to solve big challenges for social good. Sign up, Login or Learn more

Five Tips for Rapid Refinement: From Fall Prevention Ideators

Photo of Kate Rushton

Written by


We saw incredible prototyping, iteration and insight-driven design in our Fall Prevention Challenge and wanted to highlight how the ideators did it. So, the OpenIDEO team conducted a few quick interviews, made sense of the insights from the fall prevention ideators, and compiled a list to help you have an agile and user-centered refinement journey.

1. Assign Roles


The first piece of advice came from StairWear: break the idea into parts according to the areas of expertise that you – or your team members – bring. By assigning roles, the StarWear team was able to work to their strengths and better manage their time.

“Natalie was a perfect fit for the interior design and grip components - she was able to put together how it might look and keep us focused on how to best tell our story.

I was a fit for the manufacturing piece and physical elements such as how to actually attach the product to stairs.

Louise was a perfect fit for anything and everything regarding the website.” 

- Michael O’Sullivan


2. Create a User Experience Map


The team behind Curo came to the Challenge with a previously developed product. When we chatted with them, they mentioned that they were surprised at how having a process to follow lead to the discovery of new insights.

Through collaborating on the production of a user experience map, the team was able to identify the collective assumptions they held about how a user would interact with their product. They had done user experience maps in the past, but the collective thinking this Challenge brought to the table encouraged them to sink into some details they hadn’t made time for in the past.

The user experience maps encouraged them to identify one assumption they wanted to test: what information would a Caregiver want and how often.*

*For more information on user experience maps, check out OpenIDEO’s User Experience Map Template


3. Put your Prototype Pride Aside


Robert Smith – the creator of StairWalker – started testing early with a low fidelity prototype and used feedback from the test participants to rapidly iterate his designs.

“I prefer to start projects using the lowest fidelity that can return valuable feedback. Higher fidelity can be explored when that level of detail becomes relevant based on the questions being asked.”

His first physical model for StairWalker was a simple cardboard tube from a roll of holiday wrapping paper. By testing the tube, he quickly understood how an older adult might interact with the device. The next prototypes were more complex and closer to a market-ready product.


4. Get to know your user


The team behind All-Terrain Cane took a similar approach but differed by immersing themselves in the user’s environment. They spent time in a senior center developing a rapport with the owner and residents and gained deep insights into the resident’s daily lives.

Through a co-creation-style process with the residents, the team was able to narrow their initial ideas down to two. Then the selected idea - the cane - was iterated with the resident’s help to create a device that the resident’s felt comfortable with.*

*For more information on gathering insights, check out OpenIDEO’s Interview Toolkit


5. Tap into your network, the Challenge, and experts

As well as engaging users, teams looked elsewhere for guidance. The StairWear team tapped into their network of contacts. They were able to connect to an engineer and a local makerspace for advice. They kept up-to-date with the other ideas in refinement to get a better sense of what they should be doing and gathered feedback from the comments on the OpenIDEO platform.

“Bettina was really helpful in sharing our idea with older adults and they brought in the idea to try StairWear on outdoor steps. Then, we started putting that in front of people and found that it really resonated.” 

- Michael O’Sullivan

They also reached out to experts in order to better understand the landscape and opportunities of StairWear.

“When approaching experts, don’t shoot for fame, shoot for knowledge. If you need to hear from architects, don’t approach the biggest architectural firm. We tried to reach out to the Head of Architecture at a school and couldn’t get a response, but his assistant was VERY helpful.” 

- Michael O’Sullivan


“Keep in mind experts are not coming at the idea from the same angle you are. Sometimes they may be very focused on the practical side, or what rules and constraints are in place within their sector. Remember that usability can trump the rules and stay creative!” 


- Natalie LeRoy

Curo, StairWear, StairWalker, All-Terrain Cane, and many others in the OpenIDEO community created solutions designed for and with the user - embracing the essence of the human-centered design.

The OpenIDEO Team would like to thank these teams and all the participants in the Fall Prevention challenge and the OpenIDEO community for continuing to share their thoughts and insights with us. Now, take these tips and try your own rapid refinement!

2.6k 48
Fall Prevention Challenge

48 comments

Join the conversation:

Comment
Photo of Lucy faith

Save Your Relationship and Get Your Ex Boyfriend/Girlfriend Back!contact: +1 (978) 406 9575 is certainly the best spell caster online and his result is 100% guarantee.
My Name Lucy Faith form Tx,USA. After 12years of marriage, me and my husband has been into one quarrel or the other until he finally left me and moved to California to be with another woman. I felt my life was over and my kids thought they would never see their father again. i tried to be strong just for the kids but i could not control the pains that torments my heart, my heart was filled with sorrows and pains because i was really in love with my husband. Every day and night i think of him and always wish he would come back to me, I was really upset and i needed help, so i searched for help online and I came across a website that suggested that Dr Wale can help get ex back fast. So, I felt I should give him a try. I contacted him and he told me what to do and i did it then he did a Love spell for me. 28 hours later, my husband really called me and told me that he miss me and the kids so much, So Amazing!! So that was how he came back that same day,with lots of love and joy,and he apologized for his mistake,and for the pain he caused me and the kids. Then from that day,our Marriage was now stronger than how it were before, All thanks to Dr Wale. he is so powerful and i decided to share my story on the internet that Dr.Wale real and powerful spell caster who i will always pray to live long to help his children in the time of trouble, if you are here and you need your Ex back or your husband moved to another woman, do not cry anymore, contact this powerful spell caster now. Here’s his contact Text or call
WhatsApp: +1 (978) 406 9575 Email: everlastingspellcast@gmail.com
His website http://everlastingspellcaster.website2.me/

View all comments