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An commented on an idea - Breaking The Wall of Medical & Medication Errors

Thank you for your answers! It's much clearer for me now! Best wishes!
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Saif's profile
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Saif commented on an idea - Breaking The Wall of Medical & Medication Errors

Hi An thanks for going through all the stuff, much appreciated. And also thank you for liking the idea.
Now for the points you highlighted.
1. Yes, we have thought about offline situations, as I'm from Pakistan I know and understand the difficulties faced by our population and other developing countries with the same issues. But if you see, the Facebook chatbot is just a MVP/Prototype of the Casey that we actually want to built, which will most definitely have offline functionalities, this chatbot is just a rapid prototype one can say to just prove the concept, i.e it's a PoC. It's being improved as we speak.
2. Time-zones are handled correctly by her, we use UTC and coordinate all other times zones accordingly by offsetting. Even if the patient travels I believe he'll still have to wait for set number of hours before taking a medication. But I think I get your point now, I'll keep this in mind, although Facebook platform is not very flexible, I'll make sure to implement this in our end standalone product which will detect for time/country changes and prompt user for actions. Thanks for this!
3. Casey will be available 24/7/365. It's always-on technology. Even if we update, upgrade, amend or migrate our code/system, Casey will be still be seamlessly working and supporting patients, rest assured and thanks for asking this!

Hope I answered correctly and yes I hope we'll get to talk and discuss more, thank you so much again for your time and attention!
All the best!
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